Today, every IT department in the country has considered outsourcing part of an IT operation at one time or another with the promise of cost savings, greater efficiencies and the like. Outsourcing, either at home or offshore, makes logical sense in a world offering a more infinite array of technical specialty vendors than ever before. So if you’re a potential outsourcing customer, looking to set a better course in the new year, Stephanie Overby at CIO Magazine got some sound advice from some experts in this area...