The Challenge

The client needed to upgrade a legacy system that administered and monitored the usage of government-issued credit cards. The system’s main purpose was to provide an extra level of security for business owners by ensuring that the government-issued cards were used properly and by flagging potential instances of misuse. Individual accounts within the system could also be assigned customized rules and exceptions depending on privileges specific to that cardholder.

The initial phase of the program saw a successful launch of the system, but the client required a technology partner to implement Phase Two, which would need to be 508 compliant for disabled users. Additionally, the system needed to feature multilingual flexibility and required an updated user interface for consistent look and feel, as well as new functionality on almost every module. The changes to be implemented in Phase Two were mission-critical, as part of the client’s initial agreement with the government was that these requirements would eventually be met by the system.

After one technology partner failed to live up to the client’s lofty standards, the client engaged Magenic to implement Phase Two and keep their system compliant with the government standards.

The Solution

Magenic leveraged Microsoft .NET, ASP.NET, and SQL Server in providing upgrades across nearly every module within the system. Magenic implemented customizable user roles that allowed individual users different permissions depending on which module they were using. Our enhancements also included improvements to the reporting module, performance enhancements via batch audit emails and batched processing, and support for more robust emails.

Magenic’s development team implemented the client’s UI design, which included new features such as multi-select boxes. This, in conjunction with the improved search functionality, greatly enhanced the user experience. Magenic implemented a framework for white-labeling the application, allowing the client’s consumers to customize the system with their own brand.

Magenic’s history of work with government entities made the implementation of 508(C) compliance a familiar task.

The Result

By compiling a team that had a 3:1 MDC developer-to-technical lead ratio, Magenic was able to keep costs down to meet the client’s budgetary needs, while providing the client with 18 development resources to ensure that the project was completed on time.

The improved user interface, upgraded functionality, and globalized, multilingual approach allowed the client to better market the system. Compatibility with Internet Explorer 8 allowed them to reach a significantly larger share of IE users. The system is fully 508 compliant and has satisfied all requirements within the government contract. The client was so pleased with Magenic’s work on the project that they specifically described this endeavor as the model they want all future projects to follow.