September 27, 2018 // By Magenic
A National Health Services Provider with a growing patient base partnered with Magenic to design and deploy an integrated digital experience for their patients, therapists and clinics.
One of the largest physical therapy providers in the U.S., with nearly 500 locations across the country, sought to increase patient engagement both between clinical appointments and with their episodes of care to achieve improved outcomes to help their patients “get there”.
The company needed an integrated solution to help patients track progress, manage appointments, and connect the therapy experience from home, work or any location.
Magenic collaborated with the company to build the industry’s first mobile app for patients. The multi-channel solution consists of a Xamarin-based mobile app (iOS/Android) and web portal. Upon starting their therapy, patients set up their record on a patient portal, with features to support scheduling, accessing and tracking treatment progress. Patients can then download and install the mobile app that includes these same features as well as access to exercise programs and synchronization with a mobile phone’s native calendar app.
The Magenic managed project increased patient/clinician engagement by allowing patients to update their progress for personal goals, view their therapy progress history and rate their clinic experience. Patients can also view instructional videos for their home exercise program, receive online appointment reminders, and begin their registration “paperwork” online.
These digital assets provided over 15,000 patients an integrated, seamless set of tools to manage therapy progress and support patients getting quickly to full health.