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How Strategists Can Get To The Cloud And Delight Customers

February 1, 2019 // By Matt Lockhart

Getting to the cloud can be a huge advantage for business strategists. By leveraging the speed the cloud offers, you can build customer loyalty, invest in the future, and scale. Magenic has helped organizations from all industries find major success by migrating to the cloud faster, allowing them to achieve their business objectives and give customers exactly what they want.

Companies want to know how their product is doing in the hands of the consumers, and they want that feedback from their customers instantly. No one does this better than Uber or Amazon – they have platforms that allow you to rate, comment, and complain in a matter of seconds. This is quickly becoming the expectation for many industries.

There’s limitless potential for the cloud – it builds invaluable customer-centric loyalty, it’s an investment in the future, and it’s easier to manage. The best part is that it lives everywhere – it’s no longer stuck within the IT department. Due to this integrated position, it provides value and scalability as products come into the market faster every day.

The Four-Legged Stool

It’s time to think of your Cloud software as a four-legged stool, involving your entire time from stakeholders to product owners in four different areas:

  • Product development
  • Product management
  • Customer Analysis
  • Customer experience

The most efficient process for this software is to have it feed insights to your leaders and staff members in all areas of expertise, seamlessly and lucidly. And you want it to adapt and happen in real time, helping your organization move forward and proactive in the marketplace.

For a more in-depth look at how getting to the cloud sooner can empower your organization, check out our editorial, “How Strategists Can Use the Cloud to Delight Customers.”

Categories // Cloud
Tags Cloud, Strategy
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